Privacy policy

Privacy Policy

This website (“Website”) and associated websites are maintained and operated by:

Perla Tourist Invest EAD

Address: 27 Vassil Levski Blvd.1040 Sofia, Bulgaria,

hereinafter referred to as “Perla Tourist Invest”.

Please read carefully the present Privacy Policy before completing any booking forms or use any content from the site. Perla Tourist Invest reserves the right to update the Privacy Policy occasionally. Visitors are advised to periodically check the Privacy Policy for updates or revisions.

The present Privacy policy applies only to information that is collected through our Website.

At Perla Tourist Invest, we are committed to protecting your privacy. We use the information we collect on our Website to deliver services and enhance your experience. Data protection is of a particularly high priority for our management. The use of the website of Perla Tourist Invest is possible without any indication of personal data; however, if a data subject wants to use our services via our website, processing of personal data could become necessary.

The processing of personal data, such as the name, address, e-mail address, or telephone number of a data subject shall always be in line with the General Data Protection Regulation (GDPR), and in accordance with the specific data protection regulations in the Republic of Bulgaria, applicable to Perla Tourist Invest.

As the controller, Perla Tourist Invest has implemented technical and organizational measures to ensure the most complete protection of personal data processed through this Website. However, Internet-based data transmissions may in principle have security gaps, so absolute protection may not be guaranteed. For this reason, every data subject is free to transfer personal data to us via alternative means, e.g. by telephone.

Collection and Use of Personal Data

Perla Tourist Invest through the website: “” has due care for the protection of the Customer’s (“Data Subject’s”) personal data that have become known and have been collected as a result of filling in the electronic booking form for making a reservation on our Website. This obligation is waived if the Customer has provided false data.

Subject to the applicable laws, Perla Tourist Invest may use and process the collected personal data of the Clients for the purposes of hotel accommodation.

Any other purposes for which the data might be used will be in line with Bulgarian and EU legislation, applicable international regulations, Internet ethics and the good moral rules.


Perla Tourist Invest collects and processes those personal data that are necessary and associated with the administration and organization of our hotel services, and we act as a personal data administrator (“Data Controller”). We collect only the minimum personal data necessary on a statutory reason, for contract performance, for protection of the company’s legitimate interest or only if we have received your prior explicit consent for that.

If a data subject contacts us by e-mail or via a contact form, the personal data transmitted by the data subject are automatically stored. When making a reservation or inquiry through our Website contact form, we collect:

  • Your two/three names,
  • E-mail address
  • Contact phone

Such personal data transmitted on a voluntary basis by a data subject to Perla Tourist Invest are stored for the purpose of processing the reservation and completing the required hotel service, or contacting the data subject. There is no transfer of this personal data to third parties.

Perla Tourist Invest shall process and store the personal data of the Client (“Data Subject”) only for the period necessary to achieve the purpose of storage, or as far as this is granted by the European legislator or the legislation of the Republic of Bulgaria in laws or regulations to which the controller is subject to.

If the storage purpose is not applicable, or if a storage period prescribed by the European legislator or another competent legislator expires, the personal data are routinely blocked or erased in accordance with legal requirements.


Perla Tourist Invest shall not share, report or disclose your personal data for marketing or other purposes to third parties, except in cases we are obliged to report specific information to competent public authority on a statutory reason. Perla Tourist Invest shall not sell or provide your information to third parties or use it for purposes for which we did not notify the Data Subject in advance and had not received a prior consent.

We may disclose Personal Data if we have a good-faith belief that the disclosure is reasonably necessary (a) to satisfy applicable law, regulation, legal process, or enforceable governmental request; (b) to enforce agreements we have with you; (c) to address fraud or security issues; or (d) to protect the rights, property, or safety of Perla Tourist Invest or our employees or customers.


Perla Tourist Invest processes your personal data only in accordance with the stated purposes and within the due terms.

The collected personal data are in the described minimum volume and only for our determined and clearly defined purposes and storage terms. Data access is only available to a limited number of individuals at Perla Tourist Invest, who are trained and instructed how to work with the personal data.

In connection with the entry into force of the General Data Protection Regulation, Perla Tourist Invest has undertaken a detailed analysis and audit of all our processes related to the processing of personal data. As part of this analysis, we check our partners, revise our procedures and rules, train our employees, use experienced consultants to ensure that you meet the highest standards of privacy and security of your information.


Data Subjects may request Perla Tourist Invest to correct their personal data if the data is inaccurate or outdated and Perla Tourist Invest is obliged to correct the inaccurate or outdated personal data in a timely manner.

Data Subjects may request Perla Tourist Invest to restrict the use of their personal data insofar as this limitation is not contrary to the legal regulations or to other legitimate reasons.

Data Subjects may request their personal data to be deleted (the right to be forgotten) by Perla Tourist Invest, provided that the deletion does not conflict with the law or other legitimate reasons for their storage and processing.

The Data Subject has the right to be informed:

  • whether his or her personal data have been processed;
  • for which purposes the personal data are processed;
  • the ways in which his/her personal data are processed;
  • the types of personal data that the Website processes.

The Data Subject undertakes not to interfere with and impede Perla Tourist Invest activities in the exercise of the provided rights.

If Data Subjects would like to ask questions about their rights or if they are willing to perform such, please contact us at:……………………………


Perla Tourist Invest has introduced technologies and policies to protect the privacy of your personal data against unauthorized access and misuse and will keep updating these measures, as applicable.


Our website is not intended for children under the age of 13 years and we do not collect, use, disclose or process in any way personal data of children under the age of 13.

For this reason, Perla Tourist Invest requires that personal information (such as your name, address, and email address) is not sent to us, if you are under the age of 13. If you are under the age of 13 but want to ask a question or use this website in any way that requires you to provide personal information, please ask your parent or guardian to do so on your behalf.

Cookies and Usage Tracking

Cookies are pieces of information that are placed on your device when you visit our Website. We use several types of cookies, and each performs different functions. The information in the cookies may be linked to Personal Data. Cookies allow you to navigate between pages efficiently, store your preferences, and generally improve your Web experience.

You can change your browser settings to enable or disable cookies or to display a warning before accepting a cookie. However, keep in mind that deleting cookies will prevent you from using many of the features of the Website. Cookies also enable us to personalize your preferences, including search, and “remember me.”

We use external cookies to track your behavior on our Website, including your search terms, documents accessed, and pages visited. We also analyze this data to improve our research offerings and make enhancements to the Website.

Apart from internal cookies described above, by visiting our Website, you may additionally receive cookies from third parties we cooperate with. External cookies are set by third parties and you may wish to consult their websites for privacy policies. You can do so by clicking on the hyperlinks below.

Google (such as but not limited to Google Analytics, YouTube, Google Maps)




We aggregate statistics of the type of applications used to browse our Website and the regional source of that browsing for analysis. This information is not personally identifiable.

Change your cookie policy settings

Your current settings is: “I Agree”

I don’t Agree

If you choose not to receive cookies from our websites, in addition you may want to cleanup our cookies that were already placed on your device. The website describes a process how to remove cookies from your computer.

Alternative text for Cookies, more general:

Perla Tourist Invest’s Website uses cookies. Cookies are text files that are stored in a computer system via an Internet browser.

Many Internet sites and servers use cookies. Many cookies contain a so-called cookie ID. A cookie ID is a unique identifier of the cookie. It consists of a character string through which Internet pages and servers can be assigned to the specific Internet browser in which the cookie was stored. This allows visited Internet sites and servers to differentiate the individual browser of the dats subject from other Internet browsers that contain other cookies. A specific Internet browser can be recognized and identified using the unique cookie ID.

Through the use of cookies, Perla Tourist Invest can provide the users of this website with more user-friendly services that would not be possible without the cookie setting.

By means of a cookie, the information and offers on our website can be optimized with the user in mind. Cookies allow us, as previously mentioned, to recognize our website users. The purpose of this recognition is to make it easier for users to utilize our website. The website user that uses cookies, e.g. does not have to enter access data each time the website is accessed, because this is taken over by the website, and the cookie is thus stored on the user’s computer system. Another example is the cookie of a shopping cart in an online shop. The online store remembers the articles that a customer has placed in the virtual shopping cart via a cookie.

The data subject may, at any time, prevent the setting of cookies through our website by means of a corresponding setting of the Internet browser used, and may thus permanently deny the setting of cookies. Furthermore, already set cookies may be deleted at any time via an Internet browser or other software programs. This is possible in all popular Internet browsers. If the data subject deactivates the setting of cookies in the Internet browser used, not all functions of our website may be entirely usable.

Existence of automated decision-making

As a responsible company, we do not use automatic decision-making or profiling.

This policy is current as of 25/05/2018